Mail Order Pharmacy for IEHP Covered

Call one of our Mail Order Pharmacies to sign up:

1. Birdi: 1-855-873-8739 (TTY: 711)
2. SortPak: 1-877-570-7787 (TTY: 1-877-570-7787)

• Customer service number: 1-855-873-8739 (TTY: 711)
• Hours: 5 a.m.-5 p.m., Monday-Friday. 6 a.m.-2 p.m, Saturday. Closed Sunday.
  • If you have an urgent clinical need after normal business hours, Birdi pharmacists are available at any time.
    • Call 1-855-873-8739 (TTY: 711), press 4 and you’ll reach Birdi’s answering service.
    • Please leave a message and a pharmacist will return urgent calls.
    • Non-urgent messages are handled the next business day by Birdi’s pharmacy staff.
• Prescriber fax number: 1-888-783-1773
• Mailing address: Birdi, P.O. Box 8004, Novi, MI 48376-8004

• Customer service number: 1-877-570-7787
• Hours: 6 a.m.-6 p.m., Monday-Friday. Closed Saturday-Sunday.
  • If you have an urgent clinical need after normal business hours, you have the option to speak to SortPak’s on-call pharmacist at any time.
• Email: info@sortpak.com
• Prescriber fax number: 1-877-475-2382
• Mailing address: SortPak Pharmacy, 655 N. Central Ave, 22nd Floor, Glendale, CA 91203

Call IEHP Covered Member Services at 1-855-433-IEHP (4347), 8 a.m.-6 p.m., Monday-Friday. TTY users should call 711.

For info on covered prescription drugs, click here to learn more.