Hospital Best Practice Collaborative takes look at strengthening care in the I.E.

Champions of health care was the theme of the third Inland Empire Hospital Best Practice Collaborative hosted by Inland Empire Health Plan (IEHP) on Oct. 2.

The annual event connects hospital administrators and health care advocates to tips and tools to improve quality of care as well as better understand Centers for Medicare and Medicaid Services (CMS) Hospital Quality Star ratings.

“Today is a wonderful opportunity for us once again to strengthen our partnership, to have candid and courageous conversation with one another,” said Sylvia Lozano, IEHP’s vice president of hospital relations, to the hundreds in attendance. “and that’s what we want our relationship with you all to be, which is to be very transparent. We want to know what are those things that get in the way of you doing the brilliant, quality work that you need to do, and the only way we can do that is by building trust and having those conversations.”

The day-long event featured activities and impactful sessions. Topics included a look at how hospitals can leverage artificial intelligence to drive patient outcomes presented by Loma Linda University Medical Center and best practices relating to the creation of a culture of safety led by BETA Healthcare, Desert Regional Medical Center, Corona Regional Medical Center and Riverside University Healthcare System.

An early morning breakout session allowed attendees an extra opportunity to network and share how collaboration plays a crucial role in building continuous improvement models targeting high-quality, affordable and accessible care.

This year’s collaborative comes weeks after IEHP leadership toured hospitals in Riverside and San Bernardino counties that provide care services to the health plan’s more than 1.5 million members. 

With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the country, and for the third year in a row, certified as A Great Place To Work®. In its 27th year, IEHP supports more than 1.5 million Riverside and San Bernardino County residents enrolled in Medicaid or IEHP DualChoice (those with both Medi-Cal and Medicare). Today, IEHP has a growing network of nearly 6,800 providers and more than 3,000 team members who are fully committed to the vision: We will not rest until our communities enjoy optimal care and vibrant health. To learn more, go to iehp.org.