Inland Empire Health Plan achieves NCQA Health Equity Accreditation for IEHP Covered

Inland Empire Health Plan (IEHP) received Health Equity Accreditation by the National Committee for Quality Assurance (NCQA) for Covered California for the first time.

“Our members are at the center of our work, and reducing disparities is essential to achieving the highest quality health care they deserve,” said IEHP Vice President of Health Equity Lorena Chandler.

NCQA awards accreditation to organizations with an established foundation of health equity work and that meet or exceed program criteria such as:

• Building an internal culture that supports the organization’s external health equity work.
• Collecting data that helps the organization create and offer language services and provider networks mindful of individuals’ cultural and linguistic needs.
• Identifying opportunities to reduce health inequities and improve care.

Accreditation surveyors noted the organization showed “key strengths” through its dedicated and knowledgeable staff, and its work in assessing and addressing the cultural, ethical, racial and linguistic needs of IEHP’s more than 1.5 million members.

IEHP has participated in the NCQA Health Plan Accreditation process for more than 20 years. Accreditation by NCQA is a Covered California program requirement.

“Earning accreditation by NCQA continues to drive our quality improvement work forward by bringing added focus and accountability to the foundation of what we do,” said IEHP Vice President of Quality Genia Fick. “This honor continues to solidify that promise.”

IEHP’s new designation is already reflected on the NCQA’s website and is valid until January 2028.

To learn more about IEHP and its mission, go to iehp.org.

With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the country, and for the third year in a row, certified as A Great Place To Work®. In its 27th year, IEHP supports more than 1.5 million Riverside and San Bernardino County residents enrolled in Medicaid or IEHP DualChoice (those with both Medi-Cal and Medicare). Today, IEHP has a growing network of nearly 6,800 providers and more than 3,000 team members who are fully committed to the vision: We will not rest until our communities enjoy optimal care and vibrant health. To learn more, go to iehp.org.