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Digital Health Literacy

What is digital health literacy?

You might not have heard the term before, and that’s okay. Digital health literacy is the ability to use the internet and devices to access health info and tools. Some skills involved are:

 

  • Knowing how to find trusted health info online.
  • Using phones, computers or other devices to set up a doctor’s visit or telehealth visit.
  • Using secure health apps to track steps, heart rate or medication.

 

Digital health literacy helps you take better care of your health, so it’s a great skill we want you to have.

Check your digital health literacy

To find out if you may need help with digital health literacy, take the survey below.

Answer either “yes” or “no” for each of these statements.
1. I know how to find helpful health resources on the internet.
2. I know how to use the internet to answer my health questions.
3. I know what health resources are available on the internet.
4. I know where to find helpful health resources on the internet.
5. I know how to use the health information I found on the internet to help me.
6. I have the skills I need to evaluate the health resources I find on the internet.
7. I can tell high quality from low quality health resources I find on the internet.
8. I feel confident in using information from the internet to make health decisions.
If you answered “no” to any of these statements, we can help.

Take a no-cost digital health literacy class

We offer a Digital Tools for a Healthier You class that’ll help you learn how to:

 

  • Use digital tools to stay healthy.
  • Find trusted health info online.
  • Make doctor’s appointments.
  • Talk to your doctor using your phone, computer or tablet.

 

To view the class calendars and find a class near you, head to our Health Education for Members page.

Helpful resources for digital health literacy

Use Connect IE to find computer classes in your area.

Visit www.connectie.org.

Go to your local library to use a computer.

 

Find a Riverside County library near you.

Find a San Bernardino County library near you.

Take free courses to boost digital literacy.

 

Visit www.digitallearn.org.

Visit www.gcfglobal.org.

Ask your doctor or clinic staff to help you download digital tools your clinic uses, such as MyChart.

Make an account on the IEHP Secure Member Portal to view your records, sign up for classes and more.

 

Click here to get started.

Need help?

Call IEHP Member Services and ask to talk to the Health Education team at 1-800-440-IEHP (4347).

 

For TTY users, dial 1-800-718-IEHP (4347).