When you have a serious illness, it can be hard taking care of yourself, handling your meds and setting up doctor’s visits at the same time. At IEHP, we’re here to help make things simpler.
Our Complex Care Management (CCM) program helps members at high risk for poor health results. They must have at least two of these health issues:
Through one-on-one support, this program helps members take care of their health and boost their well-being.
Our Interdisciplinary Care Team (ICT) will work with you and your doctor to make sure you get the care you need. We can help you:
With our support, you’ll learn how to better manage your care over time.
While a provider can refer you to the CCM program, you can also opt into the program yourself.
To get started, call IEHP Member Services at 1-800-440-IEHP (4347), Monday-Friday, 7 a.m.-7 p.m. and Saturday-Sunday, 8 a.m.-5 p.m. TTY users should call 1-800-718-IEHP (4347).
1. You must complete a health survey to assess your needs.
2. If you are eligible and wish to opt in, you will be enrolled.
3. Once enrolled, you will be assigned a primary care manager, who will:
Note: You can opt out of the program at any time by calling IEHP Member Services.
Call now to see if you qualify for the CCM program
Monday-Friday, 7 a.m.-7 p.m. and Saturday-Sunday, 8 a.m.-5 p.m.